Frequently Asked Questions

Getting Started & Setup

How do I set up Free Time for the first time?

After downloading Free Time from the App Store:

  1. Open the app and tap "Get Started"
  2. Grant Screen Time permissions when prompted - this is required for the app to work
  3. Select the apps you want to block from the app picker
  4. Choose your puzzle difficulty and preferences
  5. Set up your blocking schedule (optional)

You're all set! The app will now block your selected apps according to your settings.

Why does Free Time need Screen Time permissions?

Free Time uses Apple's Screen Time API to block apps on your device. This is the official, secure way to manage app access on iOS. Without Screen Time permissions, the app cannot block or monitor your selected apps.

Your data stays private and on your device - we never collect or share your Screen Time information.

What iOS version do I need?

Free Time requires iOS 16.0 or later. The app uses Screen Time API features that are only available on recent iOS versions.

App Blocking & Puzzles

How does app blocking work?

Free Time uses Apple's Screen Time framework to block apps you've selected. When you try to open a blocked app, you'll see a blocking screen that requires you to complete a puzzle or mindfulness activity to unlock it temporarily.

This creates a mindful pause between the impulse to open an app and actually using it, helping you be more intentional with your phone time.

What types of puzzles are available?

Free Time offers several puzzle types:

  • Math Puzzles: Solve arithmetic problems of varying difficulty
  • Box Breathing: Complete a guided breathing exercise for mindfulness
  • Gratitude Journal: Write something you're grateful for to shift your mindset

You can choose your preferred puzzle types and difficulty levels in the app settings.

Can I customize puzzle difficulty?

Yes! Free Time offers multiple difficulty levels:

  • Easy: Simple puzzles for gentle reminders
  • Medium: Moderate challenge to create a meaningful pause
  • Hard: Difficult puzzles that require focus and effort

Adjust the difficulty in Settings to find the right balance for you.

How long do apps stay unlocked after solving a puzzle?

You can configure the unlock duration in your app settings. Options typically range from 5 minutes to several hours. After this time expires, the apps will be blocked again and require another puzzle to unlock.

Can I create different groups of apps with different settings?

Yes! Free Time supports app groups, allowing you to organize apps into categories (like Social Media, Games, etc.) and apply different blocking schedules and unlock requirements to each group.

Scheduling

How do I set up a blocking schedule?

To create a blocking schedule:

  1. Go to the Schedule tab in Free Time
  2. Tap "Create New Schedule" or edit an existing one
  3. Select which days of the week the schedule applies
  4. Set your start and end times
  5. Choose which app groups to block during this time

You can have multiple schedules that work together, like different rules for weekdays vs. weekends.

Can I have apps blocked all the time?

Yes! You can set up an "always-on" schedule by selecting all days of the week and setting a 24-hour time range (like 12:00 AM to 11:59 PM). Apps will remain blocked and require puzzle solving whenever you try to access them.

What is Instant Focus mode?

Instant Focus is a quick way to block apps immediately without waiting for a scheduled time. It's perfect for when you need to focus on work, study, or just want a break from distracting apps. You can start an Instant Focus session with a custom duration directly from the app.

Troubleshooting

Apps aren't being blocked - what should I do?

If apps aren't blocking properly, try these steps:

  1. Check Screen Time permissions: Go to iPhone Settings → Screen Time → Free Time and ensure all permissions are enabled
  2. Verify your schedule: Make sure you have an active schedule that covers the current time
  3. Check app selection: Confirm the apps you want blocked are selected in Free Time
  4. Restart the app: Close Free Time completely and reopen it
  5. Restart your iPhone: Sometimes iOS needs a restart for Screen Time changes to take effect
I can't grant Screen Time permissions - help!

If you're having trouble granting Screen Time permissions:

  • Check Screen Time is enabled: Go to Settings → Screen Time and ensure Screen Time is turned on for your device
  • Family Sharing issues: If you're part of a Family Sharing group, check with the family organizer - they may need to approve the app
  • Restrictions: If you have Restrictions or parental controls enabled, they may prevent Screen Time permission changes
  • Reinstall: Try deleting and reinstalling Free Time, then granting permissions again
The app is crashing or freezing - what can I do?

If Free Time is crashing or not responding:

  1. Force close the app and reopen it
  2. Check for updates in the App Store - we regularly fix bugs
  3. Restart your iPhone
  4. If problems persist, contact our support team with details about when the crash happens
I forgot my settings/can't access the app - now what?

Don't worry! You can always regain access to Free Time settings by:

  • Going to iPhone Settings → Screen Time → Free Time
  • Temporarily disabling Screen Time permissions for Free Time
  • Opening Free Time to adjust your settings
  • Re-enabling permissions when you're done

Remember: You're always in control. Free Time is designed to help, not trap you!

Can I export my data or see my usage statistics?

Free Time includes basic tracking of your puzzle completions and unlock history. You can view this information in the app's Reports or Stats section. Currently, data export is not available, but we're considering this feature for future updates.

Still Need Help?

Can't find what you're looking for? Visit our Contact page to get in touch.